Who are we?
Astra Commerce Ltd. is a Bulgarian legal entity, registered under the Commercial Law of the Republic of Bulgaria. The company owns the Internet domains www.astra-bg.com and www.rabotno.bg. The privacy and personal data of our customers, partners and subscribers is of high priority to us. This Privacy and Personal Data Policy aims to clarify theinformation we collect viaour websites, how we use and store it. This policy applies only to information that is collected viaour websites and does not apply to information collected and processed by Astra Commerce Ltd. on the basis of other lawful means subject to other regulation types.
What information do we collect?
If you have chosen to fill a contact form on any of our websites, it is possible you will be required to provide some personal data, such as name, surname, telephone number, e-mail and address as stated on your ID card as well as other personal information according to the specifics of the chosen service or request. The information collected is processed by Astra Commerce Ltd. solely for the purpose of providing the services you have requested, as well as for contacting you as apotential or current customer. You are not obligated and we do not require you to enter or provide personally identifiable (personal) information to browse our websites or to access most of their content. If, at your own discretion and decision, you make public your personal data, specific details about you or other information about you and your activation publicly accessible sections of the website, you should be aware that this information is not subject to the Personal Data Protection Act and Astra Commerce Ltd. is not responsible for the protection of personal data.
By using the online store (rabotno.bg), the user explicitly agrees that his/her personal data will be collected and processed by the company and simultaneously guarantee its accuracy and reliability. The user also declares that he or she has been informed of the type of personal data that is collected and processed, the purposes for which it will be used, as well as of his/her rights of access, correction, modification or deletion.
By accessing our websites through the Internet, you have the following rights:
- Right of access to your personal data processed by Astra Commerce;
- The right to request the proper rectification, deletion or blocking of your personal data, and the right to object at any time to the processing of your personal data where there are legitimate reasons for doing so;
- The right to be notified before your personal information is disclosed or used by third parties for direct marketing purposes and given the opportunity to object to such disclosure and use;
- The right to refuse the processing of your personal data for direct marketing purposes;
If you wish to exercise your right of access or to correct your personal data, you may contact us via one of the channels listed in the Contact Details section.
The ways we collect and share the personal information which we use are:
- Contact forms integrated in the content of our web pages in order to identify the potential customer before providing him/her the specific information that he/she has requested;
Collecting contact details by completing forms and exchanging business cards at business meetings, events, exhibitions and other forms of business contacts;
Cookies are short text files or small packages of information stored through your Internet browser on your terminal device (computer, tablet, laptop or mobile phone) when you visit various websites and pages on the Internet. The primary purpose of cookies is to make the user recognizable when he or she returns to the Website. Some cookies have more specific application, such as storing user behavior on the site and making it easier for the user to use the websites. More information about how cookies work can be found on the Internet.
Types of cookies we use
Session cookies. These types of cookies allow easy use of the site, as they store information temporarily, only during the session of the browser used. Usually, the information stored on them is the products which have been added to the e-shop cart, which pages of the website you have visited, and the path you have used to access certain information. These cookies do not collect information from your end device and are automatically deleted when you leave the website or terminate your browser session.
Permanent cookies. These cookies allow us to store specific browsing information and allow us to analyze your visits to the website, how you reached the website, what webpages you viewed, what options you chose, and where you went through that website. Tracking this information enables us to make improvements to the website, including correcting errors and expanding the content. The storage life of these cookies varies according to their specific purpose.
Third Party Cookies. Our websites have links to other sites or embedded content from other sites, such as Facebook, YouTube, Twitter, Google+, LinkedIn and more. When you visit or access the content of these sites, cookies may be stored on your device from these websites. These cookies are defined as “third party cookies”, and Astra Commerce Ltd. has no control over the generation and management of these cookies. For this, we advise you to seek information about them and how they are managed by the websites of the third parties concerned.
Cookie usage management
All browsers allow you to manage cookies from a specially created folder in your browser. You may block the receipt of cookies, delete all or part of them, or set your cookie preferences before initiating a visit to our websites. Keep in mind that deleting or blocking cookies may adversely affect the features of the website and, therefore, your user experience on the website.
Turn off or block cookies
All cookies used on our websites are automatically deleted after a certain period of time. This period varies up to 365 days according to the purpose of the particular cookie.
Controlling, turning off or blocking cookies is a process that is managed through your browser settings. On the Internet, you can find help information on how to control cookies in different types of browsers. Please note that a total ban on the use of all cookies may affect the functional performance of the site, its effectiveness and the availability of certain information.
Storage and protection of personal data
In accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of Europe of 27 April 2016 repealing EU Data Protection Directive 95/46/EC, Astra Commerce Ltd. takes the necessary technical and organisational measures in accordance with the applicable data protection legislation to ensure the necessary level of protection of all personal data provided by consumers.
a. Storage and protection of personal data
Information collected from users under the terms of this policy may be stored on local, cloud or virtual servers owned and / or leased by Astra Commerce Ltd. or its contracted server provider. In this case, data protection shall be ensured by the provider through a verification that the storage, security and management standards of the information comply with the applicable legal requirements and technical requirements, including those of the General Data Protection Regulation (EU). 2016/679 of the European Parliament and of the Council of Europe of 27 April 2016 (GDPR).
b. Privacy while processing and using information
All employees of Astra Commerce Ltd. who have access to users’ personal information have signed confidentiality and non-disclosure agreements, which guarantee the use of the data solely for the purpose of performing their work.
c. Use of external platforms and systems
Astra Commerce Ltd. uses external systems and platforms to manage contacts with its customers and users. All client data provided is stored on their servers and under the conditions and standards required by the applicable laws.
For marketing purposes, Astra Commerce Ltd. uses the following platforms and systems through which personal data of users is collected, stored and used:
Mautic.org – marketing automation system locally installed on a leased server storing customer data in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679
Astra Commerce Ltd. uses the following platforms and systems to collect data for the purpose of administrative management of the company through which the personal data of users is collected, stored and used:
superhosting.bg – a specialized hosting company where Astra Commerce Ltd. hosts its web pages as well as its marketing automation system (Mautic); hosting services comply with the requirements of General Data Protection Regulation (EU) 2016/679
Consent to this policy
Any user who uses the Astra Commerce Ltd. web pages agrees to this privacy and personal data management policy.
When Astra Commerce Ltd. contactsa potential user through a communication or marketing campaign, the consent of the relevant user to this policy is explicitly required through the appropriate technical means.
Changes to the privacy and personal data management policy
Any changes to this privacy and personal data management policy will be subsequently published on the home page of Astra Commerce Ltd. website: https://astra-bg.com
Address: 53 Bulgaria blvd., Sofia1404
Phone: (+359) 2 988 70 85
Mobile: (+359) 889 033 666
Opening Hours: Monday to Friday from 9:30 am to 5:00 pm